Terms & Conditions

Last updated: 2026

Welcome to McCrady Enterprises, LLC (“McCrady Enterprises, LLC ”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website https://bacinicrm.com, software, applications, and services (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Eligibility

You must be at least 18 years old to use McCrady Enterprises, LLC . By using our Services, you confirm that you have the legal authority to enter into this agreement.

2. Account Registration

To access certain features, you must create an account. You agree to:

Provide accurate and complete information

Keep your login credentials secure

Notify us immediately of any unauthorized access

You are responsible for all activity that occurs under your account.

3. Subscription & Payments

BACINI CRM operates on a subscription basis.

Pricing, billing cycles, and features are displayed at the time of purchase.

One-time setup fees (if applicable) are non-refundable.

Subscription fees are billed in advance and renew automatically unless canceled.

All payments are processed through secure third-party payment providers.

4. Free Trials

If a free trial is offered:

Trial access is limited to the specified duration

Features may be restricted during the trial

You may cancel before the trial ends to avoid charges

BACINI reserves the right to modify or withdraw free trials at any time.

5. Cancellation & Termination

You may cancel your subscription at any time through your account dashboard.

Cancellations stop future billing

No refunds are provided for unused time

We may suspend or terminate accounts that violate these Terms

BACINI may terminate access immediately for abuse, fraud, or unlawful activity.

6. Acceptable Use

You agree not to use McCrady Enterprises, LLC for:

Illegal, harmful, or fraudulent activities

Sending spam, phishing, or unsolicited messages

Uploading malware or malicious code

Violating third-party rights or laws

Abusing system resources or platform limits

Violation may result in immediate suspension or termination.

7. Customer Data & Responsibility

You retain ownership of all customer data you upload or manage within McCrady Enterprises, LLC .

You are solely responsible for:

The legality of collected data

Obtaining proper consent from your contacts

Compliance with applicable privacy and communication laws

BACINI acts only as a data processor.

8. Usage-Based Costs

Certain features (such as calls, SMS, emails, or AI usage) may incur additional pass-through costs.

You agree that:

Usage fees are billed separately

Rates depend on third-party providers

Overages are your responsibility

9. Intellectual Property

All platform content, software, branding, logos, and materials are owned by McCrady Enterprises, LLC or its licensors.

You may not:

Copy, resell, or redistribute the platform

Reverse engineer or exploit any part of the Services

Use branding without written permission

10. Service Availability

We strive to maintain high uptime, but do not guarantee uninterrupted service.

BACINI is not liable for:

Downtime

Data loss due to external factors

Third-party service outages

Maintenance or updates may occur without prior notice.

11. Disclaimer of Warranties

BACINI CRM is provided “as is” and “as available”.

We do not guarantee:

Specific business results or revenue

Error-free or uninterrupted operation

Compatibility with all third-party tools

Use of the platform is at your own risk.

12. Limitation of Liability

To the maximum extent permitted by law:

BACINI is not liable for indirect, incidental, or consequential damages

Total liability shall not exceed the amount paid by you in the last 3 months

13. Indemnification

You agree to indemnify and hold harmless BACINI CRM from claims arising from:

Your use of the Services

Violation of laws or regulations

Infringement of third-party rights

14. Third-Party Services

BACINI may integrate with third-party platforms (e.g., Stripe, Google, Facebook).

We are not responsible for:

Third-party services or content

Changes, outages, or data handling by third parties

15. Modifications to Terms

We may update these Terms at any time. Continued use of the Services constitutes acceptance of the updated Terms.

16. Governing Law

These Terms are governed by the laws of the United States, without regard to conflict of law principles.

17. Description of SMS Use Cases
By opting in, you agree to receive SMS messages from us related to our services. These messages may include account notifications, customer support responses, appointment reminders, service updates, alerts, and promotional or marketing communications. Message frequency may vary based on your engagement and preferences.

18. Opt-Out Instructions
You can cancel SMS communications at any time by replying STOP to any message. Upon opting out, you will receive a confirmation message and no further SMS messages will be sent unless you opt in again. For help, reply HELP or contact us through our website.

19. Message & Data Rates Disclosure
Message and data rates may apply depending on your mobile carrier and wireless plan. You are responsible for all charges related to SMS messages.

20. Carrier Liability Disclaimer
Mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to carrier network availability and device compatibility.

21. Contact Information

For questions regarding these Terms, contact us:

McCrady Enterprises, LLC
📍 Address: 10332 Main Street, Suite 175, Fairfax, Virginia 22030, United States
📧 Email: [email protected]
📞 Phone: +1 202-489-2041