Owner. Receptionist. Marketer. Bookkeeper. Scheduler. Closer. You've been all of them — most days before lunch. BACINI CRM takes the hats you never wanted, so you can get back to your craft and your clients. We're your partner in the parts you don't love, so you can go be brilliant at the parts you do.
"I'm paying for 8 different tools and none of them talk to each other."
"I'm missing calls and losing leads because I can't respond fast enough."
"I'm manually sending invoices, reminders, and follow-ups every single day."
"I have no idea which marketing is actually working."
"I'm spending more time on admin than actually serving my clients."
"I can't afford a receptionist, but I'm losing business without one."
Eight categories of business tools, all working together. All unlimited. All included in every plan.
Your monthly plan unlocks the entire platform — every tool listed below. Communication services like SMS, calls, and email are usage-based and billed separately through your account wallet.
Your monthly plan gives you access to every feature and unlimited usage of the platform itself. The only thing billed by usage is the phone line — SMS, phone minutes, and email sends — through a wallet funded by a card you keep on file. Sample rates: SMS $0.0249/segment, inbound calls $0.0255/min, outbound calls $0.042/min, email $2.00 per 1,000 sends. Most small businesses land between $15 and $40 a month. AI capabilities are part of The Full Suite + AI Employee plan, where they're unlimited and never metered. You'll always have full visibility into your usage inside your dashboard.
The team member that never sleeps. An AI-powered receptionist, front-desk assistant, and content creator that works 24/7 — built natively inside the platform with GoHighLevel's Agent Studio.
Answers calls, chats, and messages at 2am just like 10am. Nights, weekends, holidays — never misses a beat.
Upload your FAQs, pricing, services, and SOPs into the knowledge base. It knows your business inside and out.
The average business takes 47 hours to respond to a lead. Your AI Employee responds in under 60 seconds.
Natural AI voices with a range of accents and tones. On everyday calls — booking, hours, pricing, directions — most callers don't think twice.
Asks the right questions, determines fit, and books qualified prospects directly into your calendar.
Configurable escalation rules. Complaints, emergencies, or hot leads get live-transferred to your team instantly.
Inbound calls, outbound follow-up calls, website chat, SMS, Facebook Messenger, Instagram DMs and WhatsApp — one AI brain across all of them.
Pick the language, accent, gender and voice that fits your business — or import your own branded voice. Set per agent, so you can run a separate Spanish line if you need one.
Here's what you're currently paying for separate tools — and what you save by consolidating into BACINI CRM's Full Suite.
| Category | Tools BACINI CRM Replaces | Typical Cost |
|---|---|---|
| CRM & Pipeline | HubSpot, Salesforce, Pipedrive, Keap | $50–$800/mo |
| Funnel Builder | ClickFunnels, Leadpages, Unbounce, Kartra | $49–$297/mo |
| Website Builder | WordPress + hosting, Wix, Squarespace | $16–$45/mo |
| Email Marketing | Mailchimp, ActiveCampaign, ConvertKit | $20–$299/mo |
| SMS Marketing | SimpleTexting, EZTexting | $29–$145/mo |
| Calendar & Booking | Calendly, Acuity Scheduling | $10–$46/mo |
| Courses & Memberships | Teachable, Thinkific, Kajabi | $39–$199/mo |
| Community Platform | Mighty Networks, Skool, Circle | $33–$99/mo |
| Reputation Mgmt | Birdeye, Podium | $249–$399/mo |
| Social Scheduling | Hootsuite, Later, Buffer | $18–$99/mo |
| Forms & Surveys | Typeform, JotForm | $25–$83/mo |
| Proposals & Invoicing | Dubsado, HoneyBook | $20–$79/mo |
| Payments & Checkout | ThriveCart, SamCart | $79+/mo |
| Phone System | RingCentral, OpenPhone | $20–$45/mo |
| Workflow Automation | Zapier, Make | $20–$99/mo |
| Chat Widgets | Intercom, Drift, LiveChat | $39–$74/mo |
| AI Content Tools | Jasper, Copy.ai | $39–$99/mo |
| Total if purchased separately | $755–$2,900+/mo | |
| All of this with BACINI CRM Full Suite | $195/mo | |
Already getting everything above with The Full Suite? Upgrading to add the AI Employee costs just $400/mo more. Here's what that same coverage would cost you otherwise.
It's like hiring a receptionist, a front-desk assistant, and a content writer — for less than one part-time employee.
BACINI CRM comes with HIPAA compliance built right into the platform — ideal for medical practices, dental offices, and healthcare providers, as well as any business that appreciates an additional layer of security to protect their customers' and clients' information.
All electronic protected health information (ePHI) encrypted at rest and in transit.
BAA generated and signed directly within the platform — no external tools required.
Detailed user activity logs for full compliance visibility and accountability.
Multi-factor authentication enforced across all accounts for added security.
Granular access controls so team members only see what they need to see.
Infrastructure hosted on Google Cloud Platform and AWS with regular penetration testing.
BACINI CRM's HIPAA compliance module comes built into the platform and applies to all accounts within your subscription once activated. The infrastructure runs on enterprise-grade platforms including Google Cloud Platform and Amazon Web Services, with regular penetration testing and strict security protocols. The HIPAA upgrade includes BAA signing, data encryption, audit logging, and compliance monitoring — giving healthcare businesses and security-conscious organizations confidence that their client data remains safeguarded to the highest standards.
Every feature. Unlimited everything. Pick the plan that fits how you want to grow — do it yourself, let AI do it, or let us do it with you.
+ $500 one-time setup retainer
Everything you need to consolidate your tools, automate your marketing, and run your business from one dashboard.
+ $2,500 one-time setup retainer
✓ Setup retainer WAIVED + 2 months FREE with an annual subscription
✓ Unlimited AI — no per-minute or per-message charges
Everything in The Full Suite, plus a 24/7 AI-powered receptionist, sales closer, and content creator working around the clock.
🤝 Your Partner In Success
Everything in The Full Suite — plus us, in the room with you. We audit your business top to bottom, then build the systems alongside you instead of handing you a login and wishing you luck.
📋 About usage costs — the short version: All three plans include unlimited use of the platform — unlimited contacts, funnels, websites, workflows, users and everything else on the list above. What's billed by usage is the phone line: SMS $0.0249/segment · inbound calls $0.0255/min · outbound calls $0.042/min · email $2.00 per 1,000 sends. These come from a wallet funded by a card on file, and a typical small business runs $15–$40/month. AI is included on The Full Suite + AI Employee plan — and on that plan it's unlimited and never metered. Full rate card in the FAQ below; live usage always visible in your dashboard.
| Text message (SMS) | $0.0249 / segment |
| Inbound phone call | $0.0255 / min |
| Outbound phone call | $0.042 / min |
| Email send | $2.00 / 1,000 |
| Email verification | $0.0075 each |
| WhatsApp conversation | $0.222 each |
Stop juggling tools. Stop being the receptionist. Get back to the work you actually started this business to do — with a platform, an AI employee, or a partner beside you.